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Legal Information

Legal Information

Official Company Information — Hayya Morocco

Last Updated: 09-10-2026

1. Website Operator and Legal Identity

This website is operated by HAYYA MOROCCO LTD, a private limited company incorporated in England and Wales, United Kingdom.

The company operates under the brand name Hayya Morocco, offering access to Moroccan travel experiences, activities, personalised itineraries, and multi-day tours.

Registered Company Name: HAYYA MOROCCO LTD
Company Number: 17472452
Legal Form: Private company limited by shares
Place of Registration: England and Wales, United Kingdom
Date of Incorporation: 22 September 2026
Registered Office Address: [INSERT VERIFIED UK REGISTERED OFFICE ADDRESS]

Website: https://hayyamorocco.com
Contact Email: contact@hayyamorocco.com
Telephone / WhatsApp: +212 623-671750

The registered office is the company’s official address for legal and corporate correspondence. It should not be confused with a customer meeting point, tour departure location, or operational address in Morocco.

2. Nature of Our Travel Services

Hayya Morocco provides a platform through which customers can explore and arrange travel experiences in Morocco.

Our services include:

  • Cultural and traditional Moroccan workshops.
  • Outdoor adventures and recreational activities.
  • Private and shared experiences.
  • Personalised travel itineraries.
  • Organised multi-day tours.
  • Optional accommodation, transportation, private guiding, and meals.

Depending on the booking, services may be delivered by local activity providers, guides, accommodation businesses, transport operators, and other travel partners.

The identity and responsibilities of the relevant service providers, together with applicable booking conditions, will depend on the confirmed travel arrangements.

3. Booking and Contractual Information

Customers can make reservations or submit personalised travel requests through Hayya Morocco.

Before completing a booking, customers should review the selected experience or tour description, price, inclusions, payment arrangements, and applicable cancellation conditions.

Individual experiences may offer optional travel services that are quoted and charged separately after the initial activity booking.

Customised itineraries may involve a personalised quotation covering the experiences and additional services requested.

Multi-day tours are sold according to the itinerary, included services, and price communicated before the customer confirms the booking.

Any mandatory pre-contract information and consumer protections applicable to a particular booking remain effective.

4. Travel Services in Morocco

The travel experiences promoted through this website take place primarily in Morocco.

The organisation, sale, and performance of travel services may be subject to applicable Moroccan tourism laws, professional licensing requirements, transport rules, guiding regulations, and other relevant obligations.

Where a particular activity requires a professionally authorised or licensed service provider, the relevant legal requirements must be considered before the service is offered or delivered.

UK company incorporation does not, by itself, constitute a Moroccan travel agency licence or any other tourism-sector authorisation.

5. Payments and Invoices

Hayya Morocco uses Stripe for online payment processing.

Customers may pay the full booking price or an applicable initial deposit, depending on the selected experience, tour, or accepted quotation.

Where additional accommodation, transport, guiding, or meals are requested separately, their prices will be communicated before the customer is asked to approve an additional payment.

Payment requests or invoices may be provided through official company communication channels.

For more information, please review our Payment Policy.

6. Cancellations and Refunds

Cancellation and refund conditions may differ between individual experiences and multi-day tours.

Customers should review the cancellation conditions communicated for the selected booking before completing payment.

Any specific cancellation condition applies subject to mandatory consumer rights and relevant travel legislation.

Please refer to our Cancellation & Refund Policy.

7. Intellectual Property

Unless otherwise indicated, the website’s original written content, design elements, brand identity, logos, and other materials are owned by HAYYA MOROCCO LTD or used under applicable permission or licence.

Third-party trademarks, images, videos, and other materials remain subject to the rights of their respective owners.

Visitors may use the website for lawful personal purposes. Unauthorised commercial reproduction, distribution, or exploitation of protected materials is not permitted, except where allowed by law.

8. Website Information and Accuracy

Hayya Morocco aims to provide clear and accurate information about its experiences and tours.

Some information, including available dates, prices, meeting points, itineraries, and service-provider arrangements, may change.

Confirmed booking terms and mandatory legal rights govern the customer’s contractual position where website information differs from agreed booking documentation.

If you discover an error or outdated information on the website, please contact our team.

9. External Websites and Third-Party Services

Our website may contain links to third-party websites, payment providers, maps, and other online services.

These third parties may operate under their own terms and privacy notices.

Hayya Morocco does not control every aspect of independently operated websites or services. Nothing in this section excludes any responsibility that we cannot lawfully exclude.

10. Personal Data and Privacy

HAYYA MOROCCO LTD processes customer information for purposes that may include bookings, payment administration, customer support, travel coordination, security, and applicable legal obligations.

More information is available in our:

11. Consumer Rights and Applicable Law

Hayya Morocco operates through a company registered in England and Wales and provides tourism-related services in Morocco.

Depending on the customer, destination, type of travel arrangement, and circumstances of the booking, relevant British, Moroccan, or other mandatory laws may apply.

Nothing in this Legal Information page excludes or restricts consumer rights that cannot lawfully be waived.

Some travel arrangements may be subject to additional package travel requirements.

12. Complaints and Customer Assistance

Customers wishing to raise a concern about a booking, payment, service, or website matter can contact:

HAYYA MOROCCO LTD

Email: contact@hayyamorocco.com
Telephone / WhatsApp: +212 623-671750
Website: https://hayyamorocco.com

Please include a booking reference where relevant so that the request can be reviewed.

13. Related Legal Documents

The following documents provide additional information concerning the use of Hayya Morocco’s services:

14. Updates to Legal Information

We may update this page to reflect verified changes to company details, business operations, or applicable requirements.

The current version will be published on this website.

HAYYA MOROCCO LTD
Company Number: 17472452
Registered in England and Wales, United Kingdom