HAYYA MOROCCO LTD
Company Registration Number: 17472452
Registered in: England and Wales, United Kingdom
Last Updated: 12 October 2026
1. Introduction
Welcome to Hayya Morocco.
This Cookie Policy explains how cookies and similar technologies may be used when you visit https://hayyamorocco.com, explore our Moroccan travel experiences, create a personalised itinerary, manage your account, or complete a booking.
We are committed to providing clear information about the technologies used on our website, their purposes, and the choices available to visitors.
This policy should be read alongside our Privacy Policy and other relevant booking and payment policies.
2. What Are Cookies?
Cookies are small text files that a website or service may store on your computer, mobile phone, tablet, or other device.
They can help websites remember information, maintain sessions, support account access, process bookings, and understand how services are used.
We also use the term “cookies” in this policy to describe similar technologies, where relevant, including browser storage, tracking pixels, and other device-access technologies.
Some cookies last only while your browser session remains active. Others can remain for a specified period.
Cookies may be set by Hayya Morocco or by third-party services integrated into the website.
3. Categories of Cookies and Similar Technologies
A. Strictly Necessary Cookies
These technologies support essential website functions, such as:
- Account login and authentication.
- Booking and checkout sessions.
- Shopping cart and payment functionality.
- Website security and fraud prevention.
- Remembering applicable cookie preferences.
- Maintaining the technical operation of requested services.
Where a technology qualifies for a legal exemption, it may operate without optional-cookie consent.
Disabling essential cookies through browser settings may prevent certain booking, account, or payment features from functioning correctly.
B. Functional and Preference Technologies
These technologies may help the website remember user-selected preferences or adapt its presentation.
Examples may include language selection, display preferences, and other requested personalisation features.
Depending on their purpose and applicable law, these technologies may require consent or qualify for a specific legal exception.
C. Analytics and Performance Technologies
Where enabled, analytics tools may help us understand how visitors use the website.
This may include information about:
- Pages visited.
- General navigation patterns.
- Interactions with booking features.
- Technical performance and errors.
- Website traffic and the effectiveness of improvements.
We may use Google Analytics or similar services where configured.
Analytics technologies will be managed according to their actual purposes, applicable consent requirements, and any relevant legal exceptions.
Information collected for statistical purposes will not be treated as exempt where the same technology is also used for a separate purpose that requires consent, such as advertising.
D. Advertising and Marketing Technologies
Where enabled, marketing technologies may be used to measure advertising performance, understand interactions following an advertisement, or support relevant advertising campaigns.
These may include:
- Meta Pixel, associated with Facebook and Instagram advertising.
- Google Ads conversion measurement.
- Advertising and remarketing technologies operated by authorised marketing partners.
These technologies may collect or receive information about website interactions, device identifiers, and advertising-related events.
We will seek the consent required by applicable law before using non-exempt advertising technologies.
Where visitors decline optional advertising cookies, we will respect that choice and will not activate consent-dependent advertising tracking for those visitors.
4. Cookies Used for Booking and Account Functions
Hayya Morocco operates a booking platform that allows customers to reserve individual experiences, multi-day tours, and customised travel arrangements.
Account and booking-related technologies may be required to:
- Keep customers signed in.
- Maintain a booking session.
- Remember booking-related selections.
- Process the checkout steps.
- Prevent unauthorised access.
- Protect the security of transactions.
Our website uses WordPress and WooCommerce components together with the Hayya Manager booking system.
Depending on the components and features in use, session-related cookies may include WooCommerce cookie identifiers such as:
woocommerce_cart_hashwoocommerce_items_in_cartwp_woocommerce_session_*
These are examples of cookies associated with WooCommerce functionality. Their actual presence and duration depend on the features and payment process used.
5. Stripe Payment and Fraud Prevention Technologies
Hayya Morocco uses Stripe to process online payments.
When customers access payment-related features, Stripe may use cookies and similar technologies to support:
- Payment processing.
- Authentication.
- Fraud detection and prevention.
- Transaction security.
- Supported payment-related features.
Depending on the Stripe integration, examples may include:
__stripe_mid__stripe_sidm- Payment authentication or session technologies.
The exact cookies and similar technologies used depend on the Stripe products and checkout integration involved.
Stripe may collect relevant technical and device information through its payment services in accordance with its applicable policies.
Customers can read more about Stripe’s privacy and cookie practices at:
https://stripe.com/legal/cookies-policy
We will review payment-related technologies to determine the appropriate disclosure and consent treatment under applicable law.
We do not use Stripe’s fraud prevention technologies as a substitute for obtaining consent for unrelated marketing tracking.
6. Google Analytics and Google Advertising
Where Google Analytics or Google advertising technologies are enabled, they may help Hayya Morocco assess website traffic, understand booking journeys, and measure advertising performance.
Depending on the configuration, Google-related cookies may include identifiers such as _ga and related analytics or advertising identifiers.
Where relevant, our consent-management system will communicate visitors’ choices to Google’s technologies.
Google Consent Mode may distinguish between permissions for:
- Analytics storage.
- Advertising storage.
- Advertising-related user data.
- Advertising personalisation.
The use of Google technologies will be subject to applicable privacy, consent, and data-protection requirements.
Further information is available at:
https://policies.google.com/privacy
7. Facebook, Instagram and Meta Advertising
Hayya Morocco may use Meta advertising tools in connection with promotional campaigns on Facebook and Instagram.
If Meta Pixel or related measurement tools are enabled on our website, they may help measure the effectiveness of advertising and understand relevant actions taken after a user interacts with an advertisement.
These tools may involve cookies, pixels, browser identifiers, or related tracking technologies.
Where required by applicable law, optional Meta advertising technologies will only be activated after the visitor has provided the relevant consent.
Users may also manage certain advertising preferences directly through their Facebook or Instagram accounts.
More information about Meta’s privacy practices is available at:
https://www.facebook.com/privacy/policy
8. Third-Party Content and Services
Our website may contain links to external services or integrate selected third-party features.
Depending on the features enabled, these may include payment services, embedded maps, video content, or social media functionality.
Third-party features may use their own cookies and similar technologies.
Where third-party storage or access requires consent, we will apply the appropriate consent controls before enabling those technologies.
External websites and services may also have separate privacy and cookie policies.
9. Your Cookie Choices
Visitors should be able to make informed choices about non-essential cookies and similar technologies.
Where consent is required, visitors will be offered controls to accept, reject, or customise the relevant optional purposes.
Refusing optional cookies should not prevent access to ordinary website content or essential booking functionality, although some optional features may not be available.
Visitors may change or withdraw consent through the cookie-preference controls provided on the website.
Cookie Settings: [Insert the working preference-management link or control before final publication.]
Visitors may also manage cookies through their browser settings. However, browser controls are not always a complete substitute for website-specific consent controls.
10. How Long Do Cookies Remain on Your Device?
The duration of cookies depends on their purpose, provider, and configuration.
Some cookies expire at the end of a browser session.
Others may remain for a defined period to support account access, payment security, preferences, or other functions.
The current cookie inventory and applicable durations should be made available through our cookie-preference interface or supporting cookie information.
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11. Personal Data and International Processing
Certain cookies and similar technologies may involve the processing of personal data.
Depending on the service involved, such processing may include technical identifiers, device information, approximate location information, and website interaction data.
Where personal data is processed, Hayya Morocco will apply the relevant data-protection requirements, including transparency, appropriate security measures, and applicable individual rights.
Some service providers may process information outside the visitor’s country of residence.
Additional information about the processing of personal data, service providers, and applicable rights is provided in our Privacy Policy.
12. Protection of Your Privacy
We aim to use cookies and similar technologies only where they serve a legitimate, clearly identified website or business purpose and meet applicable legal requirements.
We will not treat acceptance of general website terms as automatic consent to non-essential advertising cookies.
Where consent is required, it must be collected through an appropriate choice mechanism.
We will periodically review our website’s cookie configuration, third-party services, and privacy disclosures.
13. Changes to This Cookie Policy
We may update this policy when our website functionality, payment providers, analytics tools, advertising services, or applicable legal requirements change.
The latest version will be published on this page with an updated date.
Where a change requires new consent, we will seek that consent as required by applicable law.
14. Contact Information
For questions about cookies, tracking technologies, or privacy-related matters, please contact:
HAYYA MOROCCO LTD
Company Registration Number: 17472452
Registered in England and Wales, United Kingdom
Email: contact@hayyamorocco.com
Telephone / WhatsApp: +212 623-671750
Website: https://hayyamorocco.com
You may also review our Privacy Policy for information about personal data, service providers, and privacy rights.
